Terms & Conditions

Registration: All registrations must be in writing either by email, online or post, telephone bookings cannot be taken. MMS cannot accept responsibility for lost or corrupt registrations. If you are in doubt about your registration, please call to check we have received your details.

Cancellations and substitutions

Paying Workshops: Cancellations must be made in writing and acknowledged by MMS. Cancellations made more than 30 days prior to the workshop date will be given a full refund, cancellations made 30 days or fewer, will be charged at 100% of the invoice total. Substitute delegates will be accepted at no extra charge, please ensure MMS are informed in writing of any name changes. Due to unforeseen circumstances MMS reserves the right to change the date, venue, and in extreme circumstances cancel the event; all delegates will be informed of any changes, and offered a 100% refund if required. MMS reserves the right to make alterations to the programme; however no refund in fees will be made in this circumstance.

Free Workshops: Due to unforeseen circumstances MMS reserve the right to alter the programme, change the date &/or the venue, and in extreme circumstances cancel the event; all delegates will be informed of any changes.

Payment(if applicable): MMS will not accept any registration without accompanying payment.

Joining Instructions (Confirmation letter, programme and directions to venue): Details will be emailed or posted to delegates up to two weeks before the workshop. If you do not receive correspondence from MMS by this time, please call 01225 333711 to ensure you have secured a place.

Please note that your name, position and organisation will be circulated to all attendees at the workshop.